Allchem Performance is part of the ACI Group which brings over 30 years of expertise and excellence in the fields of food ingredients, pharmaceuticals and industrial additives, consistently adding value to the business of our customers by thoroughly understanding their needs. To achieve this we work with carefully selected chemical manufacturing partners to supply products into a range of business sectors.
We make a personal inspection of their overseas factories, laboratories and offices to ensure the highest standard of quality for products and manufacturing processes, thus ensuring the high level of expectations our customers demand. Detailed specifications for all the products we supply are maintained and monitored by our ISO audited systems. The product range is REACH pre-registered and, where appropriate, products have gained full REACH accreditation.
Our technical support team comprises qualified chemists with many years of experience, accumulated from both in the laboratory and onsite support. Through our knowledgeable quality technical expertise we can provide advice on formulation, health and safety, packaging and any other technical issues that may arise, as well as providing site visits where requested.
Our dedicated European warehousing and transport facilities enable us to provide a highly efficient logistics service for our UK and international customers.
Our very experienced logistics team will process and acknowledge all orders within two hours of receipt. We also offer special next day delivery for stocked products or standard delivery within three days, with deliveries ranging from small drum quantities to full load containers. Our logistics flexibility enables us to provide a wide range of customised storage and transport solutions.
Outstanding customer care and service is at the heart of everything that we do, ensuring we respond to all our customers’ needs and demands. Our customer service team comprises experienced and dedicated staff; customers can be confident of a reliable service with swift and satisfactory responses to all enquiries.
Quality standards and policy
At Allchem Performance, we are committed to maintaining the highest quality standards in our processes and our customers can expect service par excellence every time they partner with us.